Privacy policy.

Effective date: 1 January 2019
Last updated: 1 March 2025

Erede Universal is committed to protecting your privacy. This policy explains how we collect, use, disclose and safeguard personal information when you visit our website or use our services.

1. Information we collect

1.1 Information you provide

• Name and contact details, including email, phone number and address.
• Case-related details submitted in an enquiry.
• Documents relevant to an inheritance investigation.
• Payment and billing information where services are engaged.

1.2 Information collected automatically

Our website may collect basic technical and usage data such as IP address, browser and device information, pages visited and time spent on the site.

2. How we use information

• To provide and improve inheritance investigation services.
• To respond to enquiries and assess case requests.
• To comply with legal and regulatory obligations.
• To maintain security and prevent fraud.
• To understand website use and improve the visitor experience.

3. How information may be shared

We do not sell or trade personal information. We may share it with:

• Legal authorities where required by law or court order.
• Professional partners such as lawyers, genealogists, investigators and forensic specialists involved in a case.
• Service providers supporting secure technology, administration, communications or payments.

4. Security

We use proportionate technical and organisational measures to protect personal data, including secure communications, access controls and restricted handling of sensitive information. No method of internet transmission can be guaranteed to be entirely secure.

5. Your rights

Depending on where you live, including within the European Economic Area, you may have rights to access, correct, delete, restrict or object to the processing of your personal data, and to request data portability.

To exercise these rights, contact info@eredeuniversal.com.

6. Cookies and analytics

We may use cookies and similar technologies to support essential site functionality, understand traffic and improve usability. Browser settings can be used to limit or disable cookies.

7. Third-party links

Our website may link to external services. Erede Universal is not responsible for the privacy practices of third parties.

8. Changes to this policy

We may update this policy periodically. The latest version will be posted on this page with an updated revision date.

9. Contact

Erede Universal
c/o Veith, Wittenkamp 24, 22307 Hamburg, Germany
info@eredeuniversal.com
+49 171 518 2816