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Privacy Policy

Effective Date: 1st Jan' 2019
Last Updated: 1st March' 2025

At Erede Universal, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.eredeuniversal.com) and use our services.

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1. Information We Collect
 

We may collect and process the following types of personal data:
 

1.1 Information You Provide to Us

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  • Name, contact details (email, phone number, address).

  • Case-related details when submitting inquiries.

  • Documents related to inheritance investigations.

  • Payment and billing information for services.

 

1.2 Information Collected Automatically

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When you visit our website, we may collect:

  • IP address, browser type, and device information.

  • Cookies and usage data for analytics.

  • Log data including pages visited and time spent on our site.

 

2. How We Use Your Information

 

We use the collected data for the following purposes:

  • To provide and improve our inheritance investigation services.

  • To respond to inquiries and process case requests.

  • To comply with legal and regulatory requirements.

  • To enhance website security and prevent fraud.

  • To analyze website traffic and improve user experience.

 

3. How We Share Your Information

 

We do not sell or trade your personal data. However, we may share it with:

  • Legal Authorities – when required by law or court order.

  • Partner Organizations & Experts – such as lawyers, genealogists, and forensic analysts involved in inheritance cases.

  • Service Providers – who assist in IT, security, and payment processing.

 

4. Data Security & Protection

 

We implement strict security measures to protect your data, including:

  • Secure servers and encrypted communications.

  • Restricted access to sensitive information.

  • Compliance with GDPR and other privacy regulations.

However, no data transmission over the internet is 100% secure. We encourage users to take precautions when sharing sensitive information online.

 

5. Your Rights (GDPR Compliance)

 

If you are in the European Economic Area (EEA), you have the right to:

  • Access & Correct Your Data – Request a copy or update your personal information.

  • Request Deletion – Ask us to erase your data under certain conditions.

  • Object to Processing – Restrict how we use your information.

  • Data Portability – Obtain a copy of your data in a readable format.

To exercise these rights, contact us at info@eredeuniversal.com

 

6. Cookies & Tracking Technologies

 

We use cookies to:

  • Improve website functionality.

  • Analyze traffic and user behavior.

  • Provide a personalized browsing experience.

You can disable cookies in your browser settings, but some website features may not function properly.

 

7. Third-Party Links

 

Our website may contain links to external websites. We are not responsible for their privacy policies or data practices. Please review their terms before providing any personal information.

 

8. Changes to This Privacy Policy

 

We may update this policy periodically. Any changes will be posted on this page, and significant updates will be communicated via email or website notification.

 

9. Contact Us

 

For questions about this policy or to exercise your privacy rights, contact us at:

📧 Email: info@eredeuniversal.com
📍 Address: c/o Veith, Wittenkamp 24, 22307 Hamburg, Germany
📞 Phone: +49-171-518-2816

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